Hard Rock Hotel Riviera Maya - Heaven Adults Only -Inclusive - Puerto Aventuras
Mexico awaits you with its vibrant culture, breathtaking landscapes, and endless adventures! Whether you’re exploring ancient ruins, relaxing on pristine beaches, or savoring local cuisine, the right accommodation can make your journey unforgettable. Choose from affordable hostels, cozy rentals, or luxurious hotels tailored to your needs. Embrace the warmth of Mexican hospitality and create memories that last a lifetime.
Hard Rock Hotel Riviera Maya - Heaven Adults Only -Inclusive
Puerto Aventuras Km. 72 Carretera Cancun-Tulum
No. of rooms
154
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Rooms for singles
We speak
ES
8.5/10
Children stay
is not possible
No. of rooms
154
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Rooms for singles
We speak
ES
8.5/10
is not possible
Situated in Puerto Aventuras, 21 km from ADO International Bus Station, Hard Rock Hotel Riviera Maya - Heaven Adults Only -Inclusive features accommodation with free bikes, free private parking, an outdoor swimming pool and a fitness centre. This 5-star resort offers a private beach area and room service. The property has a garden, as well as a restaurant that serves American and Brazilian cuisine.
The rooms are fitted with air conditioning, a flat-screen TV with satellite channels, a minibar, a coffee machine, a shower, free toiletries and a wardrobe. Free WiFi and a private bathroom fitted with a hot tub and a hairdryer are accessible toguests, while certain rooms are fitted with a game console.
A buffet breakfast is available at the resort.
Hard Rock Hotel Riviera Maya - Heaven Adults Only -Inclusive offers a hot tub. You can play billiards at the accommodation, and the area is popular for snorkelling.
Speaking English and Spanish, staff at the 24-hour front desk can help you plan your stay.
Playa del Carmen Maritime Terminal is 21 km from Hard Rock Hotel Riviera Maya - Heaven Adults Only -Inclusive, while Tulum Archeological Site is 45 km away. Cozumel International Airport is 36 km from the property, and the property offers a paid airport shuttle service.
The hotel day starts from hour 15:00 and ends at 12:00.
Upon check-in photo identification and credit card are required.special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Infants from 0-3 years old are free.
All children from 4 to 17 years old extra charges apply.
When travelling with pets, please note that the property proposes an optional program at an extra charge of USD 150 per pet, per stay. It includes a pet memory foam bed and access to pet friendly areasthe leash is not required.
Only dogs and cats of less than 18 kg are permitted, and 2 pets maximum per room.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Gold Deluxe Double Room. This quadruple rooms special feature is the hot tub. The spacious quadruple room provides air conditioning, a private entrance, a balcony with garden views as well as a private bathroom featuring a bath. ;
Diamond Deluxe Double Room. The hot tub is the standout feature of this double room. The spacious double room features air conditioning, a private entrance, a balcony with sea views as well as a private bathroom boasting a bath. The unit has 1 bed. ;
Platinum Deluxe Double Room with Terrace. The hot tub is the standout feature of this double room. The spacious double room features air conditioning, a private entrance, a terrace with sea views as well as a private bathroom boasting a bath. The unit has 1 bed. ;
Rock Royalty Level - Deluxe Platinum. The hot tub is a top feature of this double room. The spacious double room features air conditioning, a private entrance, a balcony with sea views as well as a private bathroom boasting a bath. The unit has 1 bed. ;
Gold Deluxe King Room - PURE. The hot tub is the standout feature of this double room. The spacious double room features air conditioning, a private entrance, a balcony with garden views as well as a private bathroom boasting a bath. The unit has 1 bed. ;
Rock Suite Platinum. This suites special feature is the hot tub. Featuring a private entrance, this spacious suite also comprises 1 bedroom, a seating area and 1 bathroom with a bath and a shower. The suites kitchenette, which features a dishwasher, is available for cooking and storing food. The air-conditioned suite provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a coffee machine as well as sea views. The unit offers 2 beds. ;
Deluxe Platinum Sky Terrace King room. This double rooms special feature is the hot tub. The spacious double room provides air conditioning, a private entrance, a balcony with sea views as well as a private bathroom featuring a bath. The unit offers 1 bed. ;
Deluxe Room. Guests will have a special experience as the double room offers a hot tub. Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with satellite channels, a private entrance, soundproof walls, a minibar as well as garden views. The unit offers 1 bed. ;
King Room with Garden View. Guests will have a special experience as this double room provides a hot tub. The spacious double room offers air conditioning, a private entrance, a balcony with garden views as well as a private bathroom featuring a bath. The unit offers 1 bed. ;
Deluxe King Room. This double rooms special feature is the hot tub. The spacious double room provides air conditioning, a private entrance, as well as a private bathroom featuring a bath and a shower. This double room features soundproof walls, a minibar, a flat-screen TV with satellite channels and a balcony. The unit offers 1 bed. ;
Budget Double Room. This double rooms special feature is the hot tub. The spacious double room provides air conditioning, a private entrance, a balcony with garden views as well as a private bathroom featuring a bath. The unit offers 1 bed.
License number: 008-007-000402/2025
Business centreadditional charge
Tour desk
Breakfast in the room
Golf course (within 3 km)
Key card access
24-hour security
Delivered food is securely covered
Cashless payment available
Swimming pool
ATM/cash machine on site
Soundproof rooms
Air conditioning
Trouser press
Fruits
Evening entertainment
Spa facilities
Fire extinguishers
Live sport events (broadcast)
Fitness
Face masks for guests available
CCTV outside property
All plates, cutlery, glasses and other tableware have been sanitized
Saunaadditional charge
Private parking
Airport drop offadditional charge
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Meeting/banquet facilities
Sun umbrellas
Spa and wellness centreadditional charge
Process in place to check health of guests
Fax/photocopyingadditional charge
Outdoor pool (all year)
Barber/beauty shop
Themed dinner nights
Heating
Mobile app for room service
Non-smoking rooms
Airport shuttle (additional charge)
Massageadditional charge
Access to health care professionals
First aid kit available
Room service
Guest accommodation sealed after cleaning
Food can be delivered to guest accommodation
Beachfront
Parking on site
Daily housekeeping
Adults only
Car hire
Luggage storage
CCTV in common areas
Outdoor pool
Water park
WiFi available in all areas
Airport pick upadditional charge
Nightclub/DJ
Infinity pool
Snorkelling
Guest accommodation is disinfected between stays
Pool bar
Bar
Staff follow all safety protocols as directed by local authorities
Security alarm
Billiards
Pet bowls
Physical distancing rules followed
Contactless check-in/check-out
Sun terrace
Airport shuttle
Bingo
Babysitting/child servicesadditional charge
Chapel/shrine
Shuttle service (additional charge)
Beach
Fitness classes
Designated smoking area
Ironing serviceadditional charge
24-hour front desk
Laundryadditional charge
Fitness centre
Wine/champagne
Private beach area
Screens or physical barriers placed between staff and guests in appropriate areas
Smoke alarms
Linens, towels and laundry washed in accordance with local authority guidelines
Shuttle service
Games room
Valet parking
Tennis court
Live music/performance
Entertainment staff
Pool with view
Facilities for disabled guests
Sun loungers or beach chairs
Snack bar
Bowlingadditional charge
Internet services
Guests have the option to cancel any cleaning services for their accommodation during their stay
Parking
Safety deposit box
Use of cleaning chemicals that are effective against Coronavirus
Free parking
Outdoor furniture
Tennis equipment
Yoga classes
Garden
Hot tub/Jacuzzi
Lift
Physical distancing in dining areas
Minimarket on site
WiFi
Free WiFi
Restaurant
