Hotel MX portal maya - Playa del Carmen
Mexico awaits you with its vibrant culture, breathtaking landscapes, and endless adventures! Whether you’re exploring ancient ruins, relaxing on pristine beaches, or savoring local cuisine, the right accommodation can make your journey unforgettable. Choose from affordable hostels, cozy rentals, or luxurious hotels tailored to your needs. Embrace the warmth of Mexican hospitality and create memories that last a lifetime.
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Hotel MX portal maya
Calle 16 Norte entre 10 y 15 Av Colonia centro 77710 Playa del Carmen Mexico
No. of rooms
47
WiFi
Pool
Meals
Animal acceptance
We speak
ES
7.7/10
Check availability
No. of rooms
47
WiFi
Pool
Meals
Animal acceptance
We speak
ES
7.7/10
Comfortable Accommodations
Hotel MX portal maya in Playa del Carmen offers spacious rooms with air-conditioning, private bathrooms, and modern amenities. Guests enjoy free WiFi, flat-screen TVs, and comfortable beds.
Dining and Leisure
The family-friendly restaurant serves international cuisine for lunch and dinner, complemented by a bar offering cocktails. A terrace provides a relaxing outdoor space, while a year-round outdoor swimming pool enhances the leisure experience.
Convenient Location
Located in the city centre, the hotel is a 6-minute walk from Playa del Carmen Beach. Cozumel International Airport is 35 km away, providing easy access for travellers.
Guest Services
Hotel MX portal maya provides a 24-hour front desk, concierge service, daily housekeeping, family rooms, and full-day security. Additional amenities include a buffet breakfast and sofa beds.
The hotel day starts from hour 15:00 and ends at 12:00.
A reservation with 10 or more rooms, it is considered a group reservation for which different cancellation conditions may apply.
Food & Beverages:
Children from 0 to 3 years old are free of charge in food & beverages at La Ceiba Restaurant.
Children from 4 to 11 years old they get´s 50% in food and beverages at La Ceiba Restaurant Please note that the use of safe has an extra cost.
Importante: A partir del 1 de abril de 2026, será necesario presentar la CURP de todos los huéspedes mexicanos al momento del check-in, conforme a la legislación.
Important: Starting April 1, 2026, it will be necessary to present the CURP ofMexican guests at check-in, in accordance with the legislation.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Outdoor pool
Key card access
Bar
Safety deposit box
Internet services
Daily housekeeping
Physical distancing rules followed
Outdoor pool (all year)
Free WiFi
WiFi
Family rooms
Use of cleaning chemicals that are effective against Coronavirus
Non-smoking rooms
Guest accommodation sealed after cleaning
Terrace
Guests have the option to cancel any cleaning services for their accommodation during their stay
Swimming pool
Staff follow all safety protocols as directed by local authorities
Process in place to check health of guests
Pets allowed
First aid kit available
Concierge service
Shared stationery such as printed menus, magazines, pens, and paper removed
WiFi available in all areas
Invoice provided
Restaurant
Fire extinguishers
24-hour security
Hand sanitizer in guest accommodation and key areas
Air conditioning
Guest accommodation is disinfected between stays
CCTV outside property
Linens, towels and laundry washed in accordance with local authority guidelines
CCTV in common areas
Non-smoking throughout
Cashless payment available
All plates, cutlery, glasses and other tableware have been sanitized
24-hour front desk
Junior Suite. This suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. This suite has air conditioning, a wardrobe, a flat-screen TV with cable channels and a terrace. The unit has 2 beds. ;
Master Suite. The spacious suite features 2 bedrooms and 1 bathroom with a bath and free toiletries. Featuring a terrace, this suite also provides air conditioning, a wardrobe and a flat-screen TV with cable channels. The unit offers 3 beds. ;
Deluxe King Suite. The air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a shower. This suite provides a wardrobe, a flat-screen TV with cable channels and a terrace. The unit offers 2 beds. ;
Deluxe Suite. The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. This suite features a wardrobe, a flat-screen TV with cable channels and a terrace. The unit has 2 beds. ;
Double Room. The spacious double room offers air conditioning, a wardrobe, as well as a private bathroom featuring a bath and a shower. This double room provides a flat-screen TV with cable channels. The unit offers 2 beds.
