Hotel Cielo - Playa del Carmen
Mexico awaits you with its vibrant culture, breathtaking landscapes, and endless adventures! Whether you’re exploring ancient ruins, relaxing on pristine beaches, or savoring local cuisine, the right accommodation can make your journey unforgettable. Choose from affordable hostels, cozy rentals, or luxurious hotels tailored to your needs. Embrace the warmth of Mexican hospitality and create memories that last a lifetime.
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Hotel Cielo
Playa del Carmen Calle 4 entre la 5ª y 10ª Avenida
No. of rooms
18
WiFi
Rooms for singles
We speak
ES
8.0/10
No. of rooms
18
WiFi
Rooms for singles
We speak
ES
8.0/10
Well located in the Centro district of Playa del Carmen, Hotel Cielo is located 200 metres from ADO International Bus Station, 500 metres from Playa del Carmen Maritime Terminal and 3.3 km from Church of Guadalupe. With a terrace, the 3-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The property is 200 metres from Playa del Carmen Beach, and within less than 1 km of the city centre.
Each room has a flat-screen TV, and certain rooms at the hotel have a city view.
Speaking English and Spanish at the 24-hour front desk, staff are willing to help at any time of the day.
Xel Ha is 47 km from Hotel Cielo, while Kantenah Bay is 33 km from the property. Cozumel International Airport is 34 km away, and the property offers a paid airport shuttle service.
The hotel day starts from hour 15:00 and ends at 12:00.
Please note that a small refundable deposit is payable for beach towels.Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Double Room. This air-conditioned double room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 1 bed. ;
Basic Triple Room. This air-conditioned triple room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 2 beds. ;
Quadruple Room. This air-conditioned quadruple room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 2 beds. ;
King Room. This air-conditioned double room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 1 bed. ;
King Room with Balcony. This air-conditioned double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with city views. The unit has 1 bed. ;
Family Room with Balcony. This air-conditioned family room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with city views. The unit offers 3 beds. ;
Family Room with Balcony. This air-conditioned family room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with city views. The unit has 3 beds.
Non-smoking rooms
Breakfast takeaway containers
Shared stationery such as printed menus, magazines, pens, and paper removed
Wine/champagneadditional charge
Airport shuttle
Hand sanitizer in guest accommodation and key areas
Happy houradditional charge
Luggage storage
Daily housekeeping
Fire extinguishers
Meeting/banquet facilitiesadditional charge
All plates, cutlery, glasses and other tableware have been sanitized
Linens, towels and laundry washed in accordance with local authority guidelines
Guests have the option to cancel any cleaning services for their accommodation during their stay
WiFi available in all areas
CCTV outside property
Sun terrace
Fruitsadditional charge
Use of cleaning chemicals that are effective against Coronavirus
Airport shuttle (additional charge)
Key access
WiFi
Air conditioning
24-hour security
Guest accommodation is disinfected between stays
Cashless payment available
Tour desk
Process in place to check health of guests
Physical distancing in dining areas
Shuttle service
Family rooms
Terrace
Delivered food is securely covered
Outdoor furniture
Concierge service
Internet services
Physical distancing rules followed
Access to health care professionals
CCTV in common areas
Smoke alarms
Shuttle service (additional charge)
First aid kit available
Car hire
Non-smoking throughout
Contactless check-in/check-out
Free WiFi
Thermometers for guests provided by property
Staff follow all safety protocols as directed by local authorities
24-hour front desk
Guest accommodation sealed after cleaning
Safety deposit box
Food can be delivered to guest accommodation
Screens or physical barriers placed between staff and guests in appropriate areas
