Moon Palace The Grand CancunInclusive - CancĂșn
Mexico awaits you with its vibrant culture, breathtaking landscapes, and endless adventures! Whether youâre exploring ancient ruins, relaxing on pristine beaches, or savoring local cuisine, the right accommodation can make your journey unforgettable. Choose from affordable hostels, cozy rentals, or luxurious hotels tailored to your needs. Embrace the warmth of Mexican hospitality and create memories that last a lifetime.
Moon Palace The Grand CancunInclusive
CancĂșn Carretera Cancun-Chetumal Km. 36.5, Riviera Maya, Cancun, QROO,
No. of rooms
1153
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
Rooms for singles
We speak
CM ES FR
8.3/10
No. of rooms
1153
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
Rooms for singles
We speak
CM ES FR
8.3/10
Set in CancĂșn in the Quintana Roo Region, 25 km from La Isla Shopping Mall, Moon Palace The Grand CancunInclusive boasts an outdoor pool and year-round outdoor pool. The resort has a childrens playground and a private beach area, and guests can enjoy a meal at the restaurant. Free WiFi is available throughout the property and free private parking is available on site.
A flat-screen TV with cable channels, as well as an iPod docking station are featured. Certain rooms feature a seating areayou can relax. You will find a coffee machine in the room. Each room is fitted with a private bathroom equipped with a bath. Extras include bathrobes, slippers and free toiletries.
You will find a 24-hour front desk, hairdressers, and gift shop at the property.
This resort has water sports facilities and free use of bicycles and car hire are available. Guests can enjoy various activities in the surroundings, including golfing and cycling. Beto Avila Stadium is 27 km from Moon Palace Grand, while Coco Bongo is 28 km from the property. The nearest airport is CancĂșn International Airport, 14 km from the property.
The hotel day starts from hour 15:00 and ends at 12:00.
If a deposit cannot be charged to a guests credit card, the property will call the guest directly to confirm the credit card information.
In an attempt to prevent cases of fraud, please note that the credit card used to make the reservation must be presented when checking in and that the cardholder must also be present. If this is not the case, any previous payment shall be deemed invalid and full payment for the reservation shall be charged at check-in.
Guests who book four nights or more will get $250 USD in Resort Credit. A 16% service fee applies to services paid with Resort Credit wich can be used on Spa, Golf, Tours, Romantic Dinner, and other selected services.
Maximum Spa credit allowed to redeem $82 USD. Other terms and conditions may apply.
Please note that any other Special Requests are subject to availability and additional charges may apply.
All promotional benefits are subject to change or may be suspended at any time without prior notice.
These promotions are not transferable to guests in other rooms. Information is subject to change without previous notice. Other terms and conditions may apply.Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Grand Deluxe Garden View. The hot tub is a top feature of this double room. Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as garden views. ;
Grand Swim Up Suite Garden View. Please note that this Suite has King bed or two double bed subject to availability. This suite has a iPod dock, hot tub and tilemarble floor. ;
Grand Family Suite Garden View. Guests will have a special experience as this family room features a hot tub. Offering free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned family room offers a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 3 beds. ;
Grand Presidential Suite. The hot tub is the standout feature of this suite. Featuring a private entrance, this air-conditioned suite consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and a bath. The suites kitchen is available for cooking and storing food. The spacious suite provides soundproof walls, a minibar, a tea and coffee maker, executive lounge access and a flat-screen TV with streaming services. The unit offers 3 beds. ;
Grand Honeymoon Suite - King Size Bed. Guests will have a special experience as this double room features a hot tub. The spacious double room offers air conditioning, soundproof walls, a balcony with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed. ;
Grand Governor Suite - King Size Bed. This suites standout feature is the hot tub. Boasting a private entrance, this air-conditioned suite includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bath. The spacious suite offers soundproof walls, a minibar, a tea and coffee maker, executive lounge access, as well as a flat-screen TV with streaming services. The unit has 1 bed. ;
Grand Deluxe Garden View. This double rooms special feature is the hot tub. Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as garden views. ;
Grand Deluxe Suite Garden View - Get 2 Free Nights at Punta Cana. This suites special feature is the hot tub. This spacious suite comprises 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. This suite features air conditioning, soundproof walls, flat-screen TV with streaming services, as well as winechampagne for guests. The unit offers 3 beds.
License number: 1230050337
Non-smoking rooms
Sun umbrellas
Shared stationery such as printed menus, magazines, pens, and paper removed
Heated pool
Head massage
Entertainment staff
Luggage storage
Games room
Aerobics
Free parking
Lockers
Tennis equipment
Fitness
Physical distancing rules followed
Hair cut
WiFi
Room service
Neck massage
Board games/puzzles
Live music/performance
Swimming pool toys
Manicure
Rooftop pool
Shuttle service
Outdoor pool
WiFi available in all areas
Laundryadditional charge
Breakfast in the room
Beauty Services
Spa and wellness centreadditional charge
Car hire
Bar
Meeting/banquet facilitiesadditional charge
Fitness classes
Staff follow all safety protocols as directed by local authorities
Garden
All plates, cutlery, glasses and other tableware have been sanitized
Internet services
Shared lounge/TV area
Private parking
First aid kit available
Lift
Sun terrace
Kids' outdoor play equipment
Mini golf
Saunaadditional charge
Currency exchange
Babysitting/child servicesadditional charge
Hair styling
Yoga classes
Invoice provided
Coffee house on site
Snorkellingadditional charge
Spa lounge/relaxation area
Fence around pool
Table tennis
Billiards
Airport shuttle (additional charge)
Massageadditional charge
Beach
Delivered food is securely covered
Daily housekeeping
Outdoor pool (all year)
Fishingoffsiteadditional charge
Pool with view
Fitness centre
Spa/wellness packages
Business centre
Bowlingadditional charge
Bike tours
Water park
Shuttle service (additional charge)
Dry cleaningadditional charge
Personal trainer
Family rooms
Chapel/shrine
Facial treatments
Make up services
Swimming pool
Express check-in/check-out
24-hour security
Golf course (within 3 km)additional charge
Accessible parking
Food can be delivered to guest accommodation
Body wrap
Restaurant
Screens or physical barriers placed between staff and guests in appropriate areas
Fax/photocopyingadditional charge
Fire extinguishers
Trouser pressadditional charge
Spa facilities
Ironing serviceadditional charge
Fitness/spa locker rooms
Horse ridingoffsiteadditional charge
Air conditioning
Airport drop offadditional charge
Indoor play area
Back massage
Hand massage
ATM/cash machine on site
Hand sanitizer in guest accommodation and key areas
Massage chair
Sun loungers or beach chairs
Safety deposit box
Kid meals
Steam room
Barber/beauty shop
Designated smoking area
Tour desk
CCTV in common areas
Kid-friendly buffet
Tennis court
Tour or class about local cultureadditional charge
Cycling
Hair treatments
Guest accommodation sealed after cleaning
Couples massage
Outdoor furniture
Full body massage
Children's playground
24-hour front desk
Guest accommodation is disinfected between stays
Private beach area
Special diet menus (on request)
Mobile app for room service
Physical distancing in dining areas
Wine/champagne
Guests have the option to cancel any cleaning services for their accommodation during their stay
Airport shuttle
Breakfast takeaway containers
Smoke alarms
Snack bar
Airport pick upadditional charge
Linens, towels and laundry washed in accordance with local authority guidelines
Security alarm
Pool bar
Evening entertainment
Nightclub/DJ
Foot massage
Cashless payment available
Parking on site
Terrace
Access to health care professionals
Process in place to check health of guests
Live sport events (broadcast)
Private check-in/check-out
Face masks for guests available
Facilities for disabled guests
Happy hour
Fruits
Valet parking
Contactless check-in/check-out
Hair colouring
Cooking classadditional charge
Free WiFi
Use of cleaning chemicals that are effective against Coronavirus
Pedicure
Hot tub/Jacuzzi
Kids' club
Body treatments
Body scrub
Parking
Key card access
